+1 888 887-9862

Privacy Policy

Effective Date: January 1, 2024
Last Updated: Dec 29, 2025

DBC Technologies Ltd. (“DBC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our websites, applications, and services.

This policy applies to:

  • DBCtechnology.com

  • OmniCallAI.com

  • BusinessToolKitAI.com

  • MailThreadAI.com

  • AILeadEase.com

  • Any other applications, tools, or services wholly owned and operated by DBC Technologies Ltd.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Business name and details

  • Login credentials

  • Calendar availability preferences

  • Communications with us (email, voice, SMS, support tickets)

1.2 Information Collected via OAuth and Connected Accounts

If you choose to connect third-party services (such as Google, Google Calendar, LinkedIn, or Facebook), we may collect limited information authorized by you through OAuth consent.

Depending on the service and permissions granted, this may include:

Google / Google Calendar

  • Calendar list metadata

  • Event availability (free/busy information)

  • Calendar events created or updated by our system

  • Email address associated with the Google account

Google Business Profile (if applicable)

  • Business account identifiers

  • Location metadata

  • Reviews and review responses (where authorized)

LinkedIn

  • Basic profile information

  • Company page associations (if authorized)

Facebook / Meta

  • Page identifiers

  • Page metadata required for posting or automation (if authorized)

We do not access private content beyond the scopes you explicitly approve.

1.3 Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type and device information

  • Usage logs

  • Timestamps and interaction data

  • Error and performance logs

2. How We Use Information

We use collected information to:

  • Provide, operate, and improve our services

  • Authenticate users and connected accounts

  • Sync calendars and schedule appointments

  • Enable AI voice agents to book and manage appointments

  • Respond to customer support requests

  • Send transactional communications

  • Maintain security and prevent abuse

  • Comply with legal and regulatory obligations

3. Use of Google, LinkedIn, and Facebook Data

3.1 Limited Use Compliance

DBC Technologies Ltd. complies with Google API Services User Data Policy, including the Limited Use requirements.

  • We only use OAuth-authorized data to provide user-requested features.

  • We do not sell, rent, or use Google, LinkedIn, or Facebook data for advertising.

  • We do not use OAuth data to build user profiles outside the intended service.

  • OAuth data is never shared with unauthorized third parties.

3.2 Calendar Availability and Scheduling

When calendar access is authorized:

  • Availability data is used only to determine open time slots.

  • Events may be created, updated, or deleted only at the user’s direction or through explicitly configured automation.

  • Our internal scheduling system remains the system of record unless otherwise configured by the user.

4. Data Sharing

We may share information only in the following cases:

  • With trusted infrastructure providers (e.g., cloud hosting, SMS providers such as Vonage) strictly for service delivery

  • When required by law, regulation, or legal process

  • To protect the rights, safety, or security of DBC Technologies Ltd., our users, or the public

We do not sell personal data.

5. Data Storage and Security

  • Data is stored on secure servers with access controls.

  • OAuth tokens are encrypted at rest.

  • Access to production systems is restricted to authorized personnel.

  • We apply reasonable administrative, technical, and physical safeguards.

6. Data Retention

  • OAuth tokens and connected account data are retained only while the connection is active.

  • Users may revoke access at any time via their Google, LinkedIn, or Facebook account settings.

  • Upon revocation, access tokens are invalidated and no further data is collected.

7. User Choices and Rights

You may:

  • Revoke OAuth access at any time

  • Request deletion of your account and associated data

  • Update or correct personal information

  • Opt out of non-essential communications

Requests can be made by contacting us using the details below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our websites with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

DBC Technologies Ltd.
1661 Davie Street
Vancouver, BC V6G 0E1
Canada

📧 Email:

socmed@dbctechnology.com
📞 Phone: 888-887-9862